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optimise time and simplify your life
stream line day to day + climate positive + can do attitude + budget focused
Your inbox is overflowing. Meetings collide. Deadlines close in unexpectedly.
That’s where I step in.
As your dedicated Virtual Assistant, I deliver discreet, seamless support designed to free your time and preserve your focus. My role is to remove the noise so you can devote your energy to the pursuits that truly matter—whether that’s expanding your business, nurturing your passions, or simply reclaiming precious hours in your day.
I will:
Streamline and manage your inbox with precision and discretion
Keep your calendar meticulously organised and free of conflicts
Anticipate and track deadlines so nothing falls through the cracks
Ensure consistency across all administrative and organisational tasks
With over 30 years of experience in hospitality and public service, I bring a rare combination of professionalism, cultural awareness, and adaptability. I understand the demands of high-achieving lifestyles and pride myself on delivering service that is reliable, confidential, and tailored exclusively to your needs.
Always with a calm, can-do attitude, I specialise in creating order where there is overwhelm, and structure where there is uncertainty.
Services
Services
Comprehensive administrative support including: Diary management + meeting coordination + email communications + invoice support + travel arrangements
What I Can Help You With:
Inbox Management
Streamlined inbox oversight with systematic filtering, prioritization, and seamless correspondence management to ensure no critical communications are overlooked.Diary and Calendar Management
Professional diary management with meticulous scheduling coordination, conflict prevention, and optimised time allocation to maintain operational efficiency.Planning and Organisation
Comprehensive project coordination and administrative organisation designed to enhance productivity and establish systematic workflows.Administrative Excellence
Full administrative support including data management, document preparation and customised administrative services designed to optimise your time management.
About me
About me
Originally from New Zealand, I now call Switzerland home with my husband, our two children and our beloved Labrador. I'm passionate about exploring the Swiss Alps through skiing and hiking. I love discovering new places through travel and when I'm not outdoors, you'll find me unwinding with music, diving into a compelling book, or listening to podcasts that manage to be both entertaining and informative.
Recommendations
Recommendations
Lisa Hiscotte
Lisa Hiscotte
Air New Zealand - Inflight Service Manager
"Tonya consistently ensures that every task is delivered with timeliness and efficiency."
"Her extensive experience providing excellent customer service for a highly regarded airline has equipped her with strong people-focused skills, allowing her to connect seamlessly with individuals of all cultures and ages."
"Tonya is an upbeat, highly engaged professional who would be an outstanding addition to your team and a reliable support for your busy schedule."
Tamar Stockley
Tamar Stockley
International School of Lausanne - Head of Operations
"Tonya is truly customer-service oriented—always welcoming, approachable, and willing to go the extra mile to ensure visitors and colleagues alike feel supported."
"Tonya is truly customer-service oriented—always welcoming, approachable, and willing to go the extra mile to ensure visitors and colleagues alike feel supported."
"It was a real pleasure to work alongside Tonya, and I highly recommend her for any role requiring strong organisational skills, professionalism, and genuine care for people."
Mark Farley
Mark Farley
Air New Zealand - Inflight Service Manager
"Tonya distinguished herself as a consummate professional, a dedicated team player, and an outstanding representative of our airline’s values and standards."
"Tonya’s ability to remain calm under pressure and resolve issues with a positive attitude always made her a very valuable member on any team."
"Her commitment to excellence, ability to connect with people, and her team spirit will make her an asset to any organisation."
Craig Wislang
Craig Wislang
International School of Lausanne - Director of Athletics, CIAA and DSL
"I saw her effectively manage high pressure situations with ease with clear communication and forward, directive thinking."
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